Everything Your Dock Needs, Nothing It Doesn't
From carrier booking to delivery confirmation — every step automated, every timestamp captured, every stakeholder notified.
The Six Features That Run Your Dock
Each one maps to a step in the receiving process — from booking to notification.
Carrier Self-Service Booking
Send carriers a booking link. They pick date, time, and dock door based on your calendar rules. Load type, pallet count, and PO captured upfront — no phone calls.
Smart Calendar Engine
Configure availability by door, day, and load type. Appointments auto-confirm based on your rules — no approval bottleneck. Drag-and-drop rescheduling with conflict detection.
Kiosk Check-In
Drivers scan a QR code at your gate. ProDocks timestamps the arrival, identifies the shipment, and notifies your dock team — who's here, what door, what cargo.
Live Dock Board
See every door in real time — who's checked in, who's unloading, who's done. Track dwell time from arrival through departure. No more walking the yard to find out what's happening.
BOL & Damage Capture
Dock workers snap a photo of the BOL and any damage on their phone. Photos attach to the shipment record automatically — searchable, timestamped, and linked to the appointment.
Automated Notifications
Emails fire at every milestone — confirmed, arrived, unloading, complete. Customers and carriers stay informed without your team lifting a finger. Attach BOL photos and damage notes.
One Dashboard. Every Door.
See who's checked in, who's unloading, and who's done — all in real time. No walking the yard, no radio calls, no guessing.
Built for Scale
Enterprise capabilities without enterprise complexity.
Multi-Facility Management
Manage unlimited warehouses from one account. Each facility gets its own doors, hours, rules, and users.
Role-Based Access
Super admins, site admins, dock workers, and carrier users — each sees only what they need.
Analytics & Reporting
Track dwell time, throughput, on-time performance, and carrier compliance. Export to CSV.
API & Webhooks
RESTful API for WMS, TMS, and ERP integration. Webhooks push real-time status updates to your systems.
Custom Email Templates
Brand every email with your logo and colors. Customize content per notification type and customer.
Enterprise Security
Role-based access controls, audit logs, encrypted data at rest and in transit, and SSO support.
Mobile-First Design
Every screen — carrier booking, kiosk check-in, dock board — works on phones and tablets.
Document Management
BOLs, photos, compliance docs — all attached to shipment records and searchable by date, carrier, or PO.
See Every Feature in Action
Start a free trial or book a walkthrough with our team.